MAC Surfacing | A look back at 2018 and excited for what 2019 will bring
MAC Surfacing has continued to grow and develop throughout 2018, with the launch of a new division, continued expansion and investment in their current range of services, and a further commitment to charity- something that has always been close to MAC’s heart.
2018 has seen the launch of MAC Surfacing’s training division for undertaking plant assessments of all MAC employees and sub-contractors. Additionally, the division is capable of being utilised by any external company wanting to bring the MAC expertise to their plant and plant operator training.
An officially approved training provider, MAC is ready for the growth of their newest division in 2019.
Marc Copson, MAC Director told us:
“Getting plant assessments for operatives is difficult, as they have to be booked in advance and keeping a workforce of 120+ accredited is a difficult task.
“We felt it necessary to offer an opportunity for a longstanding, skilled employee to take charge of this to ensure that MAC consistently sends out the right operatives, with the correct qualifications.
It’s about quality, doing things correctly, and maintaining the highest of standards.”
Additionally, in 2018 MAC have launched their maintenance division and workshop team.
Another team of top-class professionals for both the benefit of MAC themselves, and external clients needing expertise, but not possessing an in-house capability to maintain their machinery.
Throughout 2018, MAC Surfacing’s existing divisions have continued to grow and prosper. Experts in planing, paving, labour hire and plant haulage, the company has gone from strength to strength.
With 15 planers now in the company’s possession, as well as an impressive 24 pavers all of the highest quality, MAC are investing heavily into quality to achieve quality. The investment doesn’t just stop at machinery, with PPE and labour always being further invested in to make sure the company are operating as safely as possible and providing world-class service.
Speaking of world-class service, we spoke with MAC Surfacing Director Marc Copson about how 2018 has gone for the company and his goals for 2019.
When asked about goals, Marc didn’t touch on growth or profits and told us it was the continuation of the company’s excellent service that was highlighted as his ultimate goal.
“It’s important to us that we practice what we preach in terms of service and having a 24/7 support that is a true, genuine 24/7 support service,” he said, before continuing:
“This might be the simplest question I could be asked: service is everything. We preach it and we do practice it. We build our ethos and our values around the service we provide.”
Finally, A calendar year wouldn’t be the same for MAC Surfacing without continued charitable challenges and donations, and 2018 was no different. With the Ben Nevis challenge for the National Autistic Society.
With the challenge completed, it’s yet another fantastic display of giving and accomplishment, following MAC Directors Marc Copson and Jake Wherton over the past couple of years in completing challenging charitable events such as skydives and boxing bouts.
With 2018 in the books and 2019 on the horizon, we asked Marc to summarise the year.
“We’ve continued to mould MAC Surfacing towards being the complete surfacing solution in terms of the infrastructure of the business.
“We’ve worked on services that were perhaps previously smaller divisions of the business as well as launched new ones, laying the foundations to strengthen our relationships with customers in 2019 by being able to offer them a wider range of services.”