MAC Surfacing | On Hand 24/7 for All Surfacing Requirements

Matt Lambert Posted On December 4, 2015

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As the industry continues to change to meet the demand of road surfacing needs, we are now seeing companies operating on a 24/7 basis. But what happens when something goes wrong in the middle of the night forcing work to come to a standstill?

In this industry, there is nothing more frustrating than when you are there in the middle of a job and a vital piece of equipment fails you. No one can predict when a piece of machinery will break down or when an accident will occur requiring a vital road to be repaired to keep the traffic moving, but what you can rely on is MAC Surfacing Limited being available at the end of the phone.

The Tipton based company has an emergency hotline ensuring that help is available to assist you at any time of the day or night, 365 days a year. When disaster strikes, help is available at the touch of a button, dialling 0121 522 2303 where a knowledgeable member of staff will be on hand to resolve the situation, whether it be arranging for a full surfacing team with plant to attend to an emergency road repair, replacement plant to be delivered at short notice or for a fitter to attend to a plant or vehicle breakdown.

It’s just another way that the family owned company are adding value for their customers. As Mark Copson, Managing Director explains “providing reassurance and peace of mind is invaluable in our opinion. Knowing that someone is available at any time of the day or night to help out in a difficult situation sets us apart from our competition and demonstrates our commitment to our customers”.