Motorists vote M11 as best motorway in England
92 per cent of road users said they were satisfied with their journey after using the motorway.
A motorway that runs through Cambridgeshire has been named the best in England by road users.
England in Transport Focus research covering the year to March 2020 found that the M11 was the best-rated motorway, with an overall satisfaction rating of 92 per cent.
In the 2019/20 Strategic Roads User Survey, over 8,000 road users were asked about their last journey on a motorway or major ‘A’ road managed by Highways England.
The survey became the formal measure of satisfaction among the users of Highways England’s roads in April this year as part of the Government’s second Road Investment Strategy.
Transport Focus chief executive Anthony Smith said: “In the 12 months before the coronavirus lockdown, more than three out of four drivers were satisfied with their journey on England’s motorways and major ‘A’ roads – but some roads score much better than others.
“As drivers return to the roads it is vital that management of roadworks is looked at. With just 68 per cent of drivers satisfied this is clearly an area for Highways England to keep focussing on.
“Our research shows that if you’re happy with journey time, you’ll be happy with your journey overall. That’s an important message for Highways England as traffic starts to get back to pre-lockdown levels.”
One driver said of their M11 journey: “Easy way to go, everything went well, no roadworks or holdups.”
Other major Cambridgeshire roads included in the survey were the A1, which scored an approval rating of 84 per cent, and the A14, which scored 78 per cent.
Nationally, drivers were least satisfied with the M20, which links London to Dover.