MVIS | Adding true value from products to people
MVIS is a company that believes in providing value to its customers beyond simply its products or pricing.
Whether it’s through its knowledgeable and friendly customer service team, or its commitment to always being at the forefront of the latest technology, MVIS goes the extra mile to make sure its client needs are met. And that doesn’t even begin to touch on its Platinum Service Promise.
How do you measure true value? Because we all know that value cannot simply be defined by a low price.
MVIS believes it takes a special effort to deliver true value, and the company is committed to providing just that.
Sales Director Graeme Lee told us:
“For MVIS, providing our product range to our customers at a fair price is just part of the whole value we provide.
“We place great emphasis on after sales service, making sure our customers have 24/7 support if needed.”
That emphasis on service is where MVIS has built its value adding reputation, with a service promise that can only be described as Platinum and delivering platinum level quality of service for bronze level prices.
“It’s important that we’re client centric always.” continues Graeme, “With our web studio, control room and system, customer hotline, in house repair centre and maintenance and service teams, we are providing each MVIS customer with a service that goes beyond simply delivering the unit they need.”
Adaptation and Integration
With the desire to always be able to provide more, MVIS furthers its value added with some adaptations of products as well as integrations for its products.
One of the more recent product integrations developed by MVIS is the ITS Environmental Sensor, which can be fitted to any of the company’s existing fleet units. The sensor provides MVIS’ clients with the capability to monitor air quality around a deployed unit, and subsequently react to any unfavourable data captured.
With environmental focus atop many companies priority lists, this key integration provides an additional service solution that has widespread benefits.
“In addition to product integrations such as the environmental sensor, our value-added mission stretches to the adaptability and flexibility of our product range too. Throughout the pandemic, we were able to utilise portable VMS units of all varieties for services such as car park management, assistance in the retail sector, NHS national safety messaging and more.
“We have been able to deliver value beyond the highways and construction sectors and showcase our capability and service into other arenas thanks to our innovative product range, forward thinking approach and excellent service team.”