MVIS | What makes a market leader?
What makes a market leader? Well, a number of factors come into play.
Market share is in play, as well as a ubiquitous brand presence, being a pioneer, ongoing marketing efforts, wider contributions beyond market share and the ability to shape the future of a sector are just a few more factors to consider.
In the highways industry, and specifically, the ITS sector, MVIS sits proudly as a market leader. So, let’s analyse in more detail what exactly that means within this particular pocket of the highways world…
Company Longevity and accreditations
Founded in 2012, MVIS has developed a reputation of excellent service and today sits as one of the UK’s leading and most trusted suppliers of Intelligent Transport Systems and variable message signs (VMS). MVIS holds the following quality, and health and safety accreditations as a rubber stamp of quality:
- BS EN ISO 14001: 2015
- BS EN ISO 9001: 2015
- BS EN ISO 45001: 2018
MVIS has depots strategically placed nationwide to allow for more efficient regional delivery. Units are housed around the UK to support rapid delivery to localised areas when needed, without the inevitable delay of delivery from a single location.
With a long history of supplying units to major projects across the UK, MVIS is now working with clients in the planning stages of major schemes. Delivery has evolved to become design as MVIS’ expertise is further utilised.
There are 550+ units in the MVIS fleet for hire, a growth of over 200% over the last 7 years.
Currently, MVIS is required to build 100 units per year to keep up with demand and are currently getting ahead of the curve for 2020 in terms of unit builds.
Award-winning customer service & 24/7 support
24/7, 365 days a year. The MVIS support service line never stops.
Staff experience & knowledge
Over 60% of the team have spent their entire career at MVIS, and the company has a reputation for investing in people and a high staff retention rate. As a result, MVIS staff are engrossed in the company values, and their experience and knowledge result in a world-class service for customers.
The superiority of products, product range & solutions
The MVIS product range has been continually improved since 2012. The company developed the first 5 colour VMS sign, and has developed and upgraded their products to meet changing legislation and market requirements. Major changes to units have included tilting solar panels, upgraded security features and battery life improvements, reducing the need for battery changes and in turn reducing carbon footprint.
MVIS was the first company to develop the Solar IP unit, a solar-powered multiple function platform for CCTV, HD Radars, Bluetooth and more. Being the pioneer of this technology comes with knowledge and expertise of it, and MVIS has a fully trained workshop team capable of building the Solar IP units to meet bespoke requirements.
MVIS delivery model sets out to deliver multiple units at a time where possible. Pioneering efficiency, and working to reduce carbon footprint, MVIS can offload up to 3 of their VMS A units in one delivery, up to 2 of their VMS C units, or up to 2 of their Solar IP units.
In house repair
In 2014 MVIS took the step of revamping their repairs process in order to be able to provide a greater service for clients.
The company set up an in-house repairs workshop, saving on average 30 days per repair, as well as boosting environmental considerations by removing transportation of units in need of repair.
As the company moves into 2020, MVIS is already preparing for further growth to support the ever-increasing demands for their products, service and expertise. Seven new members of staff are in place, new apprentices are on board, and the company has promoted from within to evolve for optimal performance.
General Manager Anne Ashman told us:
“The growth of the company year on year is phenomenal, this year alone there have been 7 new staff from managers to apprentices across our depots nationwide, and this is due to increase again early in the new year to keep up with demand.
“Becoming a market leader doesn’t happen without our staff and the quality service they give. A major part of this is our R&D department, that has recently doubled in personnel in order to keep up with the demand for new products and modifications.
“We are working on a series of new products…but I can’t yet let the ‘cat out of the bag’ in terms of any specifics- but they will be introduced over the next 2 years.
“Our R&D team also answer customers’ requests for modifications and bespoke units. Matt Felce is one of the industry’s leading ITS technicians, working in the industry for over 10 years. Matt holds a wealth of knowledge and a relationship with all the key suppliers needed to make the MVIS/Bartco products the best.
“Being a leader in the field means that when a customer comes knocking with a request, we find them the best solution for their specific requirements using our vast knowledge of the industry.”