Tripod Crest’s company mission is to be recognised as a trusted and reliable partner by all customers. The management team have been reviewing working practices to ensure this status is achieved. Operationally, this mindset is evident in a whole host of ways.
Examples include the way the commercial team ensure they fully understand customer requirements to respond accordingly and continually strive for the highest possible standards to earn a reputation for consistency.
The way the transport team looks after the fleet and provides well-maintained plant on time; and how the operatives are managed and supported, with clear instruction around quality and health and safety standards.
Some of Tripod Crest’s people from a number of different departments talk about the ‘trusted and reliable partner’ ethos in one of their current videos.
They all have an important part to play, and there is clearly great evidence of their teamwork ethic.
To listen to group commercial manager Mark Wilcox, estimator Sophie Norville, transport manager Craig Wilmore and operations manager Simon Fisher, watch the video below:
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