VACANCY | MVIS | Service Technician

Matt Lambert Posted On October 4, 2016

135 Views

Sponsored · Partner Content – published in partnership with the featured organisation.

Report to: Matt Felce, Technical Manager based in Matlock.

Based at: Upminster

MVIS are a leading supplier of portable ITS equipment in the UK. We manufacture and supply portable Variable Message signs, portable CCTV and other ITS equipment. Due to growth and an increase in workload an opportunity has arisen within our Technical Team. We are looking for a service technician to support the South of England. Based out of a depot in Upminster. The goal is to drive success that improves customer satisfaction, maximizes customer retention and increases efficiency.

As a Service Technician you will have good experience of working within mechanical and electrical environments. The aim is to be part of a team who has great problem-solving abilities, customer service and a great technical approach to support our clients and the systems they are utilising.

Ideally the ideal candidate would come with CSCS Accreditation, experience of working within the Highways Industry within roadworks areas, be first AID trained and encompass some knowledge of vehicle maintenance and electrical systems. However, these are not fundamental for the role, but are benefits for the candidate.

Responsibilities

Provide service and customer support during field visits and within the depot.
Tie workflow to schedule.
Manage all on site repair, maintenance and servicing tasks.
Diagnose faults or technical problems and determine correct solutions.
Produce detailed and timely report.
Document processes.
Follow all of the companies filed procedures and protocols.
Cooperate with the technical team and share information across the organisation.
Comprehend the customers
Requirements and make appropriate recommendations.
Build positive relationships with customers.

Requirements